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Telemedicine Instructions

WE NOW OFFER TELEHEALTH VISITS 

Now more than ever, you need to stay connected. And knowing that you have the ability to connect with Toppino Eye Care and your providers gives you the extra peace of mind you need.

Doing our part to keep you safe

In our efforts to keep you and our caregivers safe, we are pleased to announce that we’re now offering telehealth services!  You can have the expertise of the professional advice from your eye doctor without ever leaving your home.  The office will still be open for more urgent eye care needs.

Is telehealth right for you?

When you call your provider’s office for an appointment, tell us why you’d like to be seen.  Many ophthalmic problems, particularly external and eyelid problems can be handled via telehealth.

The process is simple

  1. First, let us know you would like to schedule a telehealth visit. 
  2. Make sure you have the Zoom ap or Whatsapp ap downloaded on your phone or tablet or computer. Phones and tablets actually work better than the computer because the cameras are better and you will be able to get the camera close enough for your doctor to see. 
  3. DOWNLOAD AND PRINT EYE CHART: (SNELLEN EYE CHART and INSTRUCTIONS) so that you may check your vision PRIOR to your telehealth visit.)
  4. We will need a cell phone number where you can receive texts or an email address.

What your visit will look like

Generally, one of our technical staff will initiate contact to collect important medical history information to prepare for your visit. You will then receive an invite with a link to your conference via text or email.When you press this link at the scheduled time, you will be connected to your appointment with your doctor. 

If, during the visit, the doctor feels you need a follow-up exam in person, you will be scheduled accordingly.

Insurance

As a result of recent changes announced by the government, most insurance companies now cover telehealth services according to the applicable benefits, and may be subject to a copay or deductible just as a regular office visit would be. 

Stay safe, stay well

Toppino Eye Care’s doctors and staff care about you and your well-being. While we may not be able to see you in person, know that we are doing our part to keep you safe.